Posts tagged as:

customer value

Consumers Seeking Value but Response to Offers Varies

General Business Marketing

According to the August 2009 Consumer Insight research from Nielsen, most US consumers are seeking value in what and how they buy, in response to the recession. The research from 47,000 consumers shows:

12% are recession indifferent and unlikely to change how they shop.
21% are recession insensitive and primarily cutting back on highly discretionary spending.
61% [...]

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Successful Marketing is Outside-In

General Business Marketing

Take an example of a Distribution Company that needs a software system to expand their business for new opportunities in after-sales services. They make some inquiries, visit websites, receive emails, white papers, etc., but most of the information is about “platforms”, “services oriented architecture”, “next generation technology”, “software as a service”, product feature/functions, product [...]

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Focus on Customer Value for success

General Business Marketing

Successful businesses create value for their customers. Successful marketing should always clearly articulate the value of your product/service/solution within the customer’s context.
But what does value within a customer context really mean and how do you define it? James Womack & Daniel Jones who popularized the Lean Enterprise business approach, define 6 attributes of [...]

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